We want you to be completely satisfied with your Taninaka purchase. If you are unhappy for any reason, We will gladly accept the return of an unused item within 7 business days of delivery. Items need to be in the original condition, including tags and packaging.
Please notify us via email (firstname.lastname@example.org) that you would like to return your product in order to receive a return authorisation form and number.
We will credit your original method of payment within 14 business days of return of item, minus original shipping charges. Used merchandise cannot be returned unless there is a manufacturing fault.
Customers will be responsible for shipping and handling charges to return the item. We suggest returning goods via register post as unfortunately if the package does not reach us safely we will not be able to complete the return.
PLEASE NOTE: ALL SALE ITEM PURCHASES ARE FINAL. WE DO NOT OFFER REFUNDS OR EXCHANGES ON SALE ITEMS